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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.
 Ticket Order Info

TICKET INFORMATION

  • All tickets are RFID wristbands and must be scanned at venue for entry.
  • Please visit our ADA page for ADA Information.

ORDER INFORMATION

  • There is an 8 ticket limit.
  • All sales are final. No refunds.
  • Do not buy tickets from an unauthorized third party or scalper. Third party sales can’t be guaranteed, authenticated or supported. Only tickets sold through the Lyte Fan to Fan Exchange will be guaranteed.
  • A government issued photo ID, order number and the credit card used for purchase are required for will call pickup or troubleshooting by the original purchaser.
  • Last day to update shipping address is September 25, 2019.
  • There is a $10 shipping fee per order.

TICKETING SUPPORT + SHIPPING ADDRESS CHANGES
Email: support@festivalticketing.com
Phone: 855-222-7109
Hours: 9:00am-5:00pm MST (Monday-Friday)

AXS PAYMENT PLAN SUPPORT*
Website: support.axs.com
Phone: 888-929-7849
Hours: 8:00am-10:00pm CST (7 Days a week)

* This is the support contact only for those having issues with 10% down payment plan payments. These payment plan tickets are no longer available for purchase.

LYTE TICKETING SUPPORT
Website: support.lyte.com

GETTING YOUR ORDER

  • All orders will ship in October via UPS Mail Innovations.
  • A tracking number will be emailed to you when your order is packed.
  • Orders will not be re-shipped or shipped twice under any circumstances. If you are unable to receive your order you will need to pick up your tickets at will call.
  • Original purchaser must present valid photo ID, order confirmation and credit card used for purchase to pick up the order. No alternate name pickups are allowed. No name changes. No exceptions.

BOX OFFICE / WILL CALL

Location:
Las Vegas Festival Grounds Transportation Lot
810 Circus Circus Drive
Las Vegas, NV 89109

Hours:
WED, 10/30: 12pm – 7pm
THU, 10/31: 12pm – 7pm
FRI, 11/1: 11am – 10pm
SAT, 11/2: 11am – 10pm
SUN, 11/3: 11am – 10pm